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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

How to fix contact that was not my contacts

Sweetmel11
Newcomer
Newcomer

‎2022-05-18 10:32 AM

I was helping a friend that was not able to import her contacts. So I used my phone to help her and I enterered her cellphone number to enable to sync her contacts but instead it added my contacts, now when she tried to sync her contacts it says it already has been sync and would have to to add her contacts. How can this be fixed so she can get her contacts uploaded to her zoom account

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crchan123
Zoom Employee
Zoom Employee

‎2022-07-19 11:20 AM

Hi @Sweetmel11! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I suggest that you contact Zoom support here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support.

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