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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Error Code: 1301403

Lorna07
Newcomer
Newcomer

Hello Members,

I bought the zoom package 4 day back for calling plan,everthing was working fine i was able to receive and make calls on my zoom phone app but from today in my phone app it says "Your acount is inactive,please contact admin (code: 1301403).i have done everything talk to a customer care but nothing worked.Please if anyone knows how to eradicate this problem please help.I am not able to receive or make calls.

 

2 REPLIES 2

petre1222
Newcomer
Newcomer

I neec help

musta
Newcomer
Newcomer

did you manage to resolve the issue? I am facing the same issue and would like some help please!