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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

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UT-tech
Newcomer
Newcomer

‎2022-08-05 11:42 AM

I have my hours set up for the Auto Receptionist which works great.  During open hours the calls go to a call queue that rings several phones which works.  After hours go to the After hours receptionist and works great.

My question, is there a way if they leave early that we can force calls to go straight to the after hours receptionist without having to change the hours?

2 REPLIES 2

FORE-Craig
Expert
Expert

‎2022-08-05 12:01 PM - edited ‎2022-08-05 12:01 PM

You could add a Holiday for the remainder of what would have been the standard work day.

 

I hope that helps!

Craig
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FORE-Craig
Expert
Expert

‎2022-08-12 07:43 AM

Hi @UT-tech,

 

Did my response answer your question? If so, please mark the reply as an accepted solution so that others will be able to reference your question as resolved if they have the same question.

 

Thank you!

 

Craig
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