Common Area Phones in Groups

[Alex_z]

Hi all,

Is this possible to add Common Area Phones in Group as members?

I noticed that only users I am allowed to add as members in groups.

Thanks

alex

[HappyZoom]

We do support adding common Area Phones into Call Queues/Shared Lines/Group Call Pickup as members. Thanks.

[Alex_z]

Thank you for your reply.

Actually, I am interested in adding common area phones in Groups under  "User Management", in order to be able to avoid managing all of them one by one..

thanks

Alex

[enielsen]

I believe Groups is a Zoom level thing and not a Zoom Phone level thing and doesn't support CAP phones in them, just Zoom users. 

[Alex_z]

Yes, I agree. Maybe, this is probably a good reason. 

thanks.

[sachinzoom]

Hi @Alex_z 

As others have said there is no group for Common Area phones. However, there is a Common Area template, that works like a group:

Hope that helps