Charge and Rate in CallLog Endpoint

[kalel]

There is no consistent pattern how calls are charged/rated in the CallLog endpoint. There are charge and rates reported for some No Answer, zero duration calls and no charge/rate for other No Answer, zero duration calls. Why are some calls priced, and others aren't for the same type of call? What is the logic behind the Charge/Rate fields in the CallLog endpoint? 

[jefrancisco4]

Hi @kalel! Here's the Zoom support article about which you may find useful, https://support.zoom.us/hc/en-us/articles/360054358152-Viewing-phone-usage-reports#h_aefdb4b7-e6db-4.... Hope this helps.

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[kalel]

Hi, thank you for the article but this is for the usage reports pulled from the portal, not through API call. The charges and rates are not present for every record in the CallLog pulled from the API endpoint. 

[jefrancisco4]

Hi @kalel , 

Check out this Zoom API page and see if this would help. This should show the currently available APIs that can be used.

https://marketplace.zoom.us/docs/api-reference/zoom-api/methods

https://marketplace.zoom.us/docs/api-reference/zoom-api/methods#operation/getBillingReport

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