kalel
Participant
Participant
since ‎2021-09-16
‎2022-04-01

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  • 8 Posts
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User Activity

When will completed calls appear in Call Log API

2022-03-28 09:12 AM
How long after a call completes will it appear in the Call Log API?

Charge and Rate in CallLog Endpoint

2022-03-24 07:23 AM
There is no consistent pattern how calls are charged/rated in the CallLog endpoint. There are charge and rates reported for some No Answer, zero duration calls and no charge/rate for other No Answer, zero duration calls. Why are some calls priced, an...

Identifying Internal Calls in CallLog

2022-03-24 06:42 AM
Which field and values in the CallLog do we use to identify Internal calls? Off-net vs on-net?

Hashed Owner Extension Numbers in CallLog

2022-03-15 09:41 AM
Seeing hashed owner extension numbers in CallLog. Which type of calls result in hashed or blank owner extension number values? Planned on using the field as a key lookup against client HR file for assignments, but not seeing consistent extension numb...

API Call to Retrieve Master Account ID

2022-03-15 09:38 AM
Which API call can I use to retrieve our Master Account ID?
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