since ‎2021-09-16

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How long after a call completes will it appear in the Call Log API?
There is no consistent pattern how calls are charged/rated in the CallLog endpoint. There are charge and rates reported for some No Answer, zero duration calls and no charge/rate for other No Answer, zero duration calls. Why are some calls priced, an...
Which field and values in the CallLog do we use to identify Internal calls? Off-net vs on-net?
Seeing hashed owner extension numbers in CallLog. Which type of calls result in hashed or blank owner extension number values? Planned on using the field as a key lookup against client HR file for assignments, but not seeing consistent extension numb...
Which API call can I use to retrieve our Master Account ID?
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