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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Bad email in my profile 🥹

Jay1449sm
Newcomer
Newcomer

What can I do to change the email in my profile! It say Zmail

2 REPLIES 2

sachinzoom
Community Champion | Employee
Community Champion | Employee

hello,

 

Please follow this article to change email associated with your profile:

 

https://support.zoom.us/hc/en-us/articles/201362563-Changing-the-email-associated-with-your-account

 

Meanwhile, to disable Zmail, Please follow this article to disable it at account level or Group level etc:

sachinzoom_0-1678321793772.png

 

Link: https://support.zoom.us/hc/en-us/articles/9868737154061

 

If this response helps, please accept this answer as an accepted solution, so others can benefit as well.

FORE-Craig
Expert
Expert

Hi @Jay1449sm 

 

Are you talking about your profile an the Zoom web portal at zoom.us/profile ?

 

If you activated a Zmail (Zoom Mail) account, it will show there on that page, otherwise it does not show an email account. It is independent of your email account used to log into Zoom. What is your concern?

 

 

Craig