cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Auto-Deleting Recorded Calls with Credit Card Information

Ry
Participant
Participant

To be PCI compliant, a company cannot store call recordings of credit card numbers.  Since Zoom has the transcription functionality, I am wondering if it can be put on the roadmap to have AI automatically detect and delete any recordings that include credit card information.

1 REPLY 1

aaroncoffman
Zoom Employee
Zoom Employee

@Ry

 

The best location to provide feedback or feature requests is with this link or https://zoom.us/feed/ by contacting your account team.   Zoom is always looking for great ideas or input. 

 

Thanks!