zoom video

[Betty4]

when I stop video the screen goes to a small square. Why

[RN]

Hi @Betty4, mind sharing a screenshot or a short clip of what you're experiencing? 

You can try uninstalling and reinstalling the Zoom desktop client to see if that fixes the issue? To uninstall please follow this help article https://support.zoom.us/hc/en-us/articles/201362983-How-to-uninstall-Zoom and to install again just go to zoom.us/download.

[RN]

Hi @Betty4, just checking in on my reply! Are you still experiencing that issue with the 'video going into a small square'?