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zoom settings

Suman1
Newcomer
Newcomer

‎2022-01-26 07:39 AM

Some settings in zoom is locked by itself...how to unlock it

0 Likes
1 REPLY 1

Dan_ZoomSE
Zoom Employee
Zoom Employee

‎2022-01-26 07:49 AM

Hello @Suman1,

 

If you seeing some setting "locked" and unable to be turned on or off, then this likely means you are part of a larger Zoom account for your organization and your  internal Zoom Account Admin has configured those setting a specific way and then locked them so that users cannot change.

 

You would need reach out to the Account Admin to discuss getting those settings changed or unlocked.  In your Zoom Portal go to Account Profile tab on the left and you should be able to find information about your account owner, contact info, etc.

 

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

Thanks!