zoom crash
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-01-24 09:34 PM
My Zoom client crashes when clicking on Audio settings. It also crashes when connecting to a meeting, when i click connect with computer mic then crashed
My PC uses a Ryzen 5 5600x GTX 1660, Windows 11, mic and webcam connected.
Please help me to fix this problem, i want can use zoom client to online study
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-01-25 03:50 AM
I am having the same issue with different specs. did you find a solution?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-01-25 03:52 AM
no, i waiting have people teach me how to fix😵
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-01-26 05:24 AM
I was able to further narrow down the problem, but haven't found a solution yet.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-01-26 09:49 AM
i think is AMD cpu issue 🤔
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-01-26 10:19 AM
I have a intel i7 9700k.
Do you use any external sound interfaces like an usb audio interface?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-01-26 10:22 AM
yup, i use wireless headphone so i need to use wireless USB
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-02-14 02:50 PM
This has been continuously happening for about 3 weeks. Uninstalled and re-installed twice.
Narrowed down the problem to my Plantronics GameCom headset. What's going on here?
Win 7
Intel i7
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-03-29 11:55 AM
Hi There!
I see @mmpdg is experiencing an issue with a Plantronics headset, if you have a Plantronics headset as well it may be worth uninstalling the desktop app and reinstalling an old version. I have seen this resolve the issue for others for now.
Version 5.8.7 seems to work with the headsets still. You can get it from one of the links below. (Use 64 bit if you aren't sure which to pick)
32-bit: https://zoom.us/client/5.8.7.2058/ZoomInstaller.exe
64-bit: https://zoom.us/client/5.8.7.2058/ZoomInstaller.exe?archType=x64