zoom app persistent log out

[roc1]

The zoom app automatically logs me out just right after I log in. I installed and uninstalled it multiple times, using different versions but same issues persist. The AI companion is not helpful at all.

[lancetlc · Accepted solution]

Hey @roc1 

The most frequent cause is being signed in on another device of the same type (e.g., another computer or another phone), which automatically boots the first one off.

• Sign In: Go to zoom.us and log in to your account there.

• Go to your Profile: Click on your profile picture/icon in the corner and select Profile.

• Sign Out from All Devices: Scroll to the bottom of the Profile page and click the "Sign Me Out of All Sessions" link

• Re-login on your app: Once logged out everywhere, try logging in to the Zoom desktop app or mobile app again

[MGSR]

Hi @roc1!

Did you see the previous response from @lancetlc?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[sabrickr]

Thank you for the solution.
When logout from all devices and log in again I could stay logged in.