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2023-07-24 10:01 PM
HI team,
can anyone advise a fix for this issue .
when setting up zoom meeting on outlook, it creates two different links under location field.
zoom version: 5.15.19404 and zoom outlook plugin version 5.15.5
the issue only happening when setting meeting first time after launched outlook. 2nd meeting setup onwards does not have the second link
action taken:
tested by creating new outlook profile
matched zoom setting to another user
clean uninstallation of zoom and reinstallation is done
one outlook zoom addin present on outlook
the issue still happening.
2023-07-31 12:56 PM
Hi @suhbah, thank you for posting for the first time, and welcome to the Zoom Community!
I believe this can occur when a user has both the Zoom Outlook Plugin and Outlook Add-in installed. In this case, please remove one of them and test again after signing out/signing back in.
Let me know how it goes!
Carla,
Zoom Community Team
Please click Accept as Solution if you found this reply helpful. Thank you!