Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2023-03-15 10:28 AM - last edited on 2023-06-21 12:07 PM by RN
I click on Join Audio and only the phone call dialog comes up. I can no longer join via computer audio (which is what I want) even though I have computer and phone selected in the settings. I can't use my account like this! See screenshots for current settings and what comes up when I create a meeting and try to enable audio.
2023-05-17 08:20 AM
I have the same issue with exactly the settings that you have in your screen shot. I use to be able to select Computer Audio but not anymore.
2023-06-07 08:03 AM
Did you ever solve this problem? My is exactly the same and I'm starting here to find the solution.
2023-06-21 12:16 PM
Hi @praiseworthypet @Trainers @apackard68 when scheduling a meeting from https://zoom.us/meeting/schedule what is the type of audio you're selecting?
Looking at your screenshots, I am seeing you will need to find the setting "Audio Type", at https://zoom.us/profile/setting --> Schedule meeting --> Audio Type
After setting to computer audio, or both Telephone/Computer Audio, suggest rescheduling a meeting and testing to see if you can connect Computer Audio.