video button always off with line through it

[tickin]

Hi all,

just having a problem with a HP chromebook. can join zoom meetings all ok, but the video button has the line through it as if it is off, when you try to click it, it just doesnt come on, the line goes off for less than a second and then the line just comes up again and it says off.

i have checked the camera works and all is ok there. just happening in zoom. i have also uninstalled the app and re installed it.

any ideas what to try next

any help appreciated

thanks

[Rupert]

Hi,

I would suggest checking your camera privacy setting in your Chromebook itself for Zoom.

Rupert