unable to record locally on ONE computer (Mac)

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2025-03-26 08:30 AM
When connected to a paid account and am given permission to record, on one computer I have the choice to record either to the cloud or locally, on another my only choice is the cloud. In both cases, I am logged into my (free) account when joining the zoom meeting. If I start a meeting of my own on either computer, it records locally successfully (no cloud option, since it's a free account)
I compared the permissions in system settings > privacy and security on both computers, and they seem the same and ok. (Mac systems)
- I gave it full disk access
- Accessibility is on
- camera is on
- microphone is on
- screen and system audio recording is on
am I missing something? any ideas?
thanks
Alex
- Topics:
-
Recordings
