translation function disappeared

[mc-hk]

I have enabled the translation function and have been using it for many many times.

However, it suddenly disappeared when I was scheduling a meeting last Sat.

I have checked that the translation function is still enabled and I have already updated my Zoom to the latest version.

When I start a new meeting, I cannot assign someone to be the translaor. Also, I cannot see the "earth logo" in the Zoom meeting.

I checked my recurring meeting and the "earth logo" still exist.

If anybody knows the solution, please help. I need the translation function urgently. Thanks!

[storyhub · Accepted solution]

Each meeting ID needs have language interpretation enabled. Edit the meeting in the web portal. Scroll to the bottom and enable "language interpretation.

If this works please click accept as a solution.

[MGSR]

Hi @mc-hk!

Did you see the previous response from @storyhub?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @mc-hk!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!