cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

technical support

Randobenny
Newcomer
Newcomer

‎2024-06-09 08:48 AM

When I call the 888... support number I am asked for my host and meeting IDs. When I give it , I am told by the system that it is not recognized. I have a valid password and id so I know why my information is not recognized. Anyone out there have a suggestion.

Topics:
0 Likes
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2024-06-09 07:40 PM

Welcome to the Zoom Community, @Randobenny.

 

Support options are requirements are detailed here (https://support.zoom.com/hc/en/contact?id=contact_us😞

Ray_Harwood_0-1717987159635.png


If you are on a Business plan or higher, contact your organization’s Zoom admin for assistance. 

 


Ray -- check out the GoodClix website or the Z-SPAN website.
0 Likes