cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

technical support

Randobenny
Newcomer
Newcomer

When I call the 888... support number I am asked for my host and meeting IDs. When I give it , I am told by the system that it is not recognized. I have a valid password and id so I know why my information is not recognized. Anyone out there have a suggestion.

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @Randobenny.

 

Support options are requirements are detailed here (https://support.zoom.com/hc/en/contact?id=contact_us😞

Ray_Harwood_0-1717987159635.png


If you are on a Business plan or higher, contact your organization’s Zoom admin for assistance. 

 


Ray -- check out the GoodClix website or the Z-SPAN website.