cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

technical support

Randobenny
Newcomer
Newcomer

When I call the 888... support number I am asked for my host and meeting IDs. When I give it , I am told by the system that it is not recognized. I have a valid password and id so I know why my information is not recognized. Anyone out there have a suggestion.

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @Randobenny.

 

Support options are requirements are detailed here (https://support.zoom.com/hc/en/contact?id=contact_us😞

Ray_Harwood_0-1717987159635.png


If you are on a Business plan or higher, contact your organization’s Zoom admin for assistance. 

 


Ray -- check out the GoodClix website.