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share sound

taph
Newcomer
Newcomer

Hello!
i can't share my computer sound even if i go with "share computer sound" at the share screen option
anybody got any clue?

3 REPLIES 3

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @taph 

 

Does it appear to share, but nothing is audible - or do you get an error?

 

Are you yourself still able to hear your computer sound?

 

Are you using a USB headset?

 

Are you on Windows or Mac?

yes, it appears that i am sharing sound/screen

 

i try to use both, Jack earphon and USB one.

 

I am using windows

note : i am able to share sound without earphone plugged in. But before, i can share sound even with earphone plugged in 

 

I have the same issue.  I select "Share sound" and can share the video with folks in China but they cannot hear the audio of the video. 

 

Please help.