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setting up my Share a meeting feature. It says to opens system preferences and won't grant me on MAC

aarthouse
Newcomer
Newcomer

‎2022-03-04 04:28 AM

I go to system preferences /security& Privacy and when I click it - it does nothing...I am stuck can't get my share feature to work. Please help.

 

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J-Zoom-ATL
Zoom Employee
Zoom Employee

‎2022-03-04 06:43 AM

@aarthouse Make sure you are clicking the lock in the bottom left hand corner to give initial admin permission to make this change. If you are unable to, you may want to contact your IT admin team or reach out to apple support to see if they can see why you are unable to make changes to your own system. 

Reference: https://support.zoom.us/hc/en-us/articles/360016688031-Granting-macOS-permissions-for-the-Zoom-clien... 

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