cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

screen shuts off during meetings

shoval
Newcomer
Newcomer

hello,

during meetings my screen goes black and i cannot see the screenshare, but when i switch to a different tab it lightens up but is still very blurry. note i dont mean its deems but completly off, keyboard and mouse still works but i cant see anything.

tried a few tips i saw but it still doesnt work. 

hope i explaind myself 

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @shoval, thank you for posting for the first time, and welcome to the Zoom Community!

 

What is your device type? Can you also update the Zoom app to the latest version and test again?

 

Let me know how it goes!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?