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reset password

Simonevicente
Newcomer
Newcomer

‎2021-09-16 04:57 AM

Please, can anyone help me?
I don't want to login with facebook, I want to login with password, forgot password and when I ask to reset password I only get the option to login via facebook. thank you

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1 REPLY 1

Creola
Community Champion | Employee
Community Champion | Employee

‎2021-09-16 06:26 AM

Hi @Simonevicente ,

 

It seems that when you created the account you linked your Facebook login to it. 

To add an email and password to your account, you will need to sign up again with the same email you used when you created the account. You can use this link https://zoom.us/signup to start the process that  will prompt you to create a password. Once done you will have the option to sign in with your email and password.