When participating in zoom meeting with Poly Codec, can't see Poly Codec video on poly side? | Community
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J
Newcomer
jinhyuk
Newcomer
September 16, 2021
Question

When participating in zoom meeting with Poly Codec, can't see Poly Codec video on poly side?

  • September 16, 2021
  • 1 reply
  • 2 views

if I  access Zoom clients to Zoom meeting, I can see Own video, but if VC Room attend by Poly Codec, VC Room side can't see Poly Codec video on the screen of Poly Codec display.

is it right?

    1 reply

    Mark_White
    Newcomer
    Mark_White
    Newcomer
    September 16, 2021

    jinhyuk,  I'm not entirely sure what you're asking but we have multiple Polycom GS-500 Codecs, some with 2 displays, some with only one.  When in a Zoom meeting, the Polycom Codec should be able to see their own video IF they select that option from the Codec remote control.   The codec controls local view, not Zoom.

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