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When participating in zoom meeting with Poly Codec, can't see Poly Codec video on poly side?

jinhyuk
Newcomer
Newcomer

if I  access Zoom clients to Zoom meeting, I can see Own video, but if VC Room attend by Poly Codec, VC Room side can't see Poly Codec video on the screen of Poly Codec display.

is it right?

1 REPLY 1

Mark_White
Newcomer
Newcomer

jinhyuk,  I'm not entirely sure what you're asking but we have multiple Polycom GS-500 Codecs, some with 2 displays, some with only one.  When in a Zoom meeting, the Polycom Codec should be able to see their own video IF they select that option from the Codec remote control.   The codec controls local view, not Zoom.