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recorded event access

roystar3
Newcomer
Newcomer

Funeral service recorded. Given Code + Password . Code not accepted .

Is it the Automatic access at sharing  set-up that is required for people outside zoom  ?? 

 

  thankyou

 

roystar3

1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

Hi @roystar3! Thanks for posting your question and welcome to the Zoom community.

It could be that the host needs to change the settings so that the video can be shared publicly. Here's an article that outlines how to manage and share cloud recordings publicly for your reference: https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings

If this helps, don't forget to click the Accept as Solution button below!