rainbow constantly in background - virtual background set to "none"

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2025-04-11 07:47 AM
IDK why but there is a giant rainbow behind me when I select "none" as my virtual background. I have updated, uninstalled/reinstalled etc. It will not go away!
Does anyone have any suggestions?
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2025-04-11 08:18 AM
Hello @jimhewitt,
Welcome to the Zoom Community! We're glad to have you here.
May I know what device and operating system you are using?

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2025-04-17 07:21 AM
I am on a Macbook using the latest OS
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2025-04-22 12:43 PM
@jimhewitt It's possible that the background was uploaded directly to your computer instead of through Zoom. Once the meeting starts, a green video icon will appear in the top-right corner of your Mac's menu bar. Click the icon and uncheck 'Background' to remove the virtual background. Let me know if this helps or if you need further assistance.
