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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

rainbow constantly in background - virtual background set to "none"

jimhewitt
Newcomer
Newcomer

IDK why but there is a giant rainbow behind me when I select "none" as my virtual background. I have updated, uninstalled/reinstalled etc. It will not go away!

 

Does anyone have any suggestions?

3 REPLIES 3

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @jimhewitt,

Welcome to the Zoom Community! We're glad to have you here.

May I know what device and operating system you are using? 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

I am on a Macbook using the latest OS

MGSR
Community Moderator | Employee
Community Moderator | Employee

@jimhewitt It's possible that the background was uploaded directly to your computer instead of through Zoom. Once the meeting starts, a green video icon will appear in the top-right corner of your Mac's menu bar. Click the icon and uncheck 'Background' to remove the virtual background. Let me know if this helps or if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?