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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

problems with video camera

selenasalas
Newcomer
Newcomer

I cannot set the video camera. I will not work for me. 

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @selenasalas 

Welcome to the Zoom Community! We're glad to see you here.

You can check this article on how to troubleshoot your video display.

Should you need further assistance, please let us know. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

4 REPLIES 4

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @selenasalas 

Welcome to the Zoom Community! We're glad to see you here.

You can check this article on how to troubleshoot your video display.

Should you need further assistance, please let us know. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

I have tried different things and nothing worked.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @selenasalas 

Did you see the previous response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @selenasalas 

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?