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pop up meeting notification every few seconds for certain meetings

slm1
Newcomer
Newcomer

Hi all,

I recently started, for certain meetings of which I am not the owner, getting Zoom notifications every few seconds during the entire block of time the meeting is scheduled - like 60-100 times during a 1/2 hour meeting. This occurs even while I am in the meeting itself, and after it has ended, if it ends early. It's incredibly disruptive. I know how to turn off all Zoom notifications in settings, but I use them and don't want to turn them off. This seems like a bug, and only started happening about 3 weeks ago. I have had the Outlook plugin for a long time and this isn't related to that. Likewise I've been attending this same recurring meeting for over a year and this only became an issue recently. 

Please help me fix.

Thanks!

10 REPLIES 10

BDDPaugh
Explorer
Explorer

Same thing here with multiple users. I tried this for one person and it worked:
1.) Update Zoom app, then sign out.
2.) If you have O365 or another calendar integration, go to the Zoom website and delete the calendar sync and then re-sync it.
3.) Sign back into Zoom app and dismiss the notification. It shouldn't come back.

This doesn't fix it. This started happening in the 6.x client release. Any thing from Zoom here to fix this? It is SUPER annoying.

 

jdott16
Community Champion | Employee
Community Champion | Employee

Hello,

 

I have heard that downgrading assists with this issue currently. If you are on the latest version of Zoom, 6.2.5 and are experiencing this issue I would recommend downgrading and watching our release page. 

 

Thank you,
Jake

Thanks Jake! Is this a known bug and is it tracked somewhere for reference at an enterprise level? 

jdott16
Community Champion | Employee
Community Champion | Employee

Hello,

 

If you or one of your Zoom admins create a support case, you can receive updates concerning this. 

 

This is all I am able to share at this time.

 

Thank you,
Jake

How do I create a formal case?  I've provided feedback in the meeting and provided feedback in customer feedback.  

TrepidPrism
Zoom Partner
Zoom Partner

I just wanted to say we started seeing this with multiple end users since Friday. Resyncing the calendar is working for some users at least for a while.  But a formal fix would be nice.

 

BDDPaugh
Explorer
Explorer

This was supposedly fixed in version 6.2.6 - "Resolved an issue where the Zoom meeting reminder pop-up continued to reappear after being dismissed."

Smoot2017
Newcomer
Newcomer

It just happened to me. How annoying!

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hello everyone!

 

I believe this is related to a bug that has been fixed with version 6.2.6 (49050) as @BDDPaugh mentioned. Please 

Upgrade to Zoom Workplace App version 6.2.6: https://zoom.us/download. and let me know if that works. Thank you! 


Carla (she/her/hers)
Zoom Community Team
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