pop up meeting notification every few seconds for certain meetings

Forum|Forum|1 year ago
October 21, 2024
6 replies
1 view

Hi all,

I recently started, for certain meetings of which I am not the owner, getting Zoom notifications every few seconds during the entire block of time the meeting is scheduled - like 60-100 times during a 1/2 hour meeting. This occurs even while I am in the meeting itself, and after it has ended, if it ends early. It's incredibly disruptive. I know how to turn off all Zoom notifications in settings, but I use them and don't want to turn them off. This seems like a bug, and only started happening about 3 weeks ago. I have had the Outlook plugin for a long time and this isn't related to that. Likewise I've been attending this same recurring meeting for over a year and this only became an issue recently.

Please help me fix.

Thanks!

Meeting Features

Best answer by CarlaA

Hello everyone!

I believe this is related to a bug that has been fixed with version 6.2.6 (49050) as @BDDPaugh mentioned. Please

Upgrade to Zoom Workplace App version 6.2.6: https://zoom.us/download. and let me know if that works. Thank you!

BDDPaugh

Newcomer

Same thing here with multiple users. I tried this for one person and it worked:
1.) Update Zoom app, then sign out.
2.) If you have O365 or another calendar integration, go to the Zoom website and delete the calendar sync and then re-sync it.
3.) Sign back into Zoom app and dismiss the notification. It shouldn't come back.

R

RichieC

Newcomer

This doesn't fix it. This started happening in the 6.x client release. Any thing from Zoom here to fix this? It is SUPER annoying.

jdott16

Community Champion | Employee

Hello,

I have heard that downgrading assists with this issue currently. If you are on the latest version of Zoom, 6.2.5 and are experiencing this issue I would recommend downgrading and watching our release page.

Thank you,
Jake

R

RichieC

Newcomer

Thanks Jake! Is this a known bug and is it tracked somewhere for reference at an enterprise level?

jdott16

Community Champion | Employee

Hello,

If you or one of your Zoom admins create a support case, you can receive updates concerning this.

This is all I am able to share at this time.

Thank you,
Jake

T

TrepidPrism

Partner

I just wanted to say we started seeing this with multiple end users since Friday. Resyncing the calendar is working for some users at least for a while. But a formal fix would be nice.