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Zoom AI Companion2024-10-21 09:38 AM
Hi all,
I recently started, for certain meetings of which I am not the owner, getting Zoom notifications every few seconds during the entire block of time the meeting is scheduled - like 60-100 times during a 1/2 hour meeting. This occurs even while I am in the meeting itself, and after it has ended, if it ends early. It's incredibly disruptive. I know how to turn off all Zoom notifications in settings, but I use them and don't want to turn them off. This seems like a bug, and only started happening about 3 weeks ago. I have had the Outlook plugin for a long time and this isn't related to that. Likewise I've been attending this same recurring meeting for over a year and this only became an issue recently.
Please help me fix.
Thanks!
2024-10-24 08:57 AM
Same thing here with multiple users. I tried this for one person and it worked:
1.) Update Zoom app, then sign out.
2.) If you have O365 or another calendar integration, go to the Zoom website and delete the calendar sync and then re-sync it.
3.) Sign back into Zoom app and dismiss the notification. It shouldn't come back.
2024-10-25 10:29 AM
This doesn't fix it. This started happening in the 6.x client release. Any thing from Zoom here to fix this? It is SUPER annoying.
2024-10-25 10:34 AM
Hello,
I have heard that downgrading assists with this issue currently. If you are on the latest version of Zoom, 6.2.5 and are experiencing this issue I would recommend downgrading and watching our release page.
Thank you,
Jake
2024-10-25 10:58 AM
Thanks Jake! Is this a known bug and is it tracked somewhere for reference at an enterprise level?
2024-10-25 11:03 AM
Hello,
If you or one of your Zoom admins create a support case, you can receive updates concerning this.
This is all I am able to share at this time.
Thank you,
Jake
2024-10-31 06:58 AM
How do I create a formal case? I've provided feedback in the meeting and provided feedback in customer feedback.
2024-10-29 07:10 AM
I just wanted to say we started seeing this with multiple end users since Friday. Resyncing the calendar is working for some users at least for a while. But a formal fix would be nice.
2024-10-31 07:30 AM
This was supposedly fixed in version 6.2.6 - "Resolved an issue where the Zoom meeting reminder pop-up continued to reappear after being dismissed."
2024-10-31 12:11 PM
It just happened to me. How annoying!