cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

opening an encrypted recording

bettyandretti
Newcomer
Newcomer

‎2023-04-09 08:23 AM

I'm trying to open a recorded video on a Mac. The host made me an admin, it was encrypted on my computer. When I try to open the file (which I have located) it says there is no application to open it. I use Chrome, which is listed as an option. I've opened these recordings previously--what can I do to open the file?

My Zoom and Chrome accounts are updated.

 

The error message:

There is no application set to open the document “video....

0 Likes
0 REPLIES 0