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not receiving confirmation email to get link to sign in a meeting

stella2022
Newcomer
Newcomer

‎2023-05-31 04:07 PM

I've been using Zoom almost weekly for at least 6 months and have had no trouble getting in the meeting.  I pay for the meeting then I get another email to Register my name etc.  Usually after I registered I receive an email that has the link to join the meeting.  The last two weeks I register, the email disappears and I never receive the email to join.  Very frustrating since I pay for these and they are non refundable.  Nothing has changed, same computer and email. Help!

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3 REPLIES 3

annoyedaf
Newcomer
Newcomer

‎2023-06-05 04:29 AM

I am having the same issue and getting very frustrated with not being able to contact zoom support at all, just because I have an unpaid account. 

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LT313
Newcomer
Newcomer

‎2025-02-25 09:04 AM

Did you ever get any assistance or advice.  I am experiencing the same problem

 

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annoyedaf
Newcomer
Newcomer
In response to LT313

‎2025-02-25 09:55 AM

No assistance/ advice or resolution to this issue. ZOOM Customer Service does not exist for people without a paid account unfortunately. Now I have 'register & join' for meetings each time once they have started. 

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