Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2022-10-17 10:50 AM
When I open Zoom.us, I'm automatically presented with screen to set up meeting on my personal account.
I want to use a group account and it won't let me. Suggestions.
2022-10-17 11:24 AM
Hi HappyRetiree,
This is due to you having selected "Keep me signed in" when you logged in. The easiest solution would be to use a different web browser for the shared account. You could also sign out of your personal account by clicking your profile icon in the top right and selecting sign-out.
2022-10-17 12:44 PM
Thank you, ChrisO. When I open Zoom on usual browser, I'm not seeing the usual page to sign in. The page that's open has in upper right corner choices of Schedule, Join, Host, Whiteboard. No choice to sign-out.
When I used different browser and entered the group user name and password, it sends a verification code to the group email, which only the president of our organization uses and she isn't going to be available to send me the code when we have meeting scheduled this Saturday. Another idea?
2022-10-17 12:48 PM
The option to sign out is under the profile button to the right of Whiteboard. As far as code goes, you will probably need it either way as it sounds like there is 2 factor authentication set up on the group account.