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My Zoom read.ai self-started in someone else's Google Meet & shows up in her meetings. PLEASE HELP!!

SandyPrice
Newcomer
Newcomer

I was on a Google Meet call two months ago, initiated by the secretary of my HOA group.  My Zoom read.ai (I had allowed it to install in Zoom some time before) somehow self-initiated in the Google Meet, even though we weren't using Zoom, and the Meet account wasn't mine. 

There have been two more HOA meetings since, and both times the read.ai program was still somehow connected to the secretary's Google Meet account.  I was not personally present at either of those two meetings due to other commitments, but in both cases read.ai showed me present, and yesterday, it also sent a meeting summary via email to everyone after the meeting under MY NAME. 

I have uninstalled read.ai from Zoom, but I have a terrible feeling that it is like a virus that somehow skipped to that woman's Google Meet program and nothing I do is going to fix that for her.   And to add insult to injury, it appears that the meeting summary wasn't even accurate. 

ANYBODY have this experience and know how to help my friend remove read.ai from her Google Meet account?

1 REPLY 1

Josh_Stanley
Community Champion | Employee
Community Champion | Employee

sorry to hear this @SandyPrice .  Read.ai is not a Zoom product.  Its likely you will need to troubleshoot this from your Read.ai settings portal.  The connection you made for Read.ai to Zoom is just for Zoom meetings.  We couldnt force read.ai to join a Google meeting.
If you decide to cancel read.ai, just know that Zoom AI Companion can provide both in meeting questions and post meeting summaries natively with Zoom without the 3rd party software.  Then this can be controlled by the Zoom portal.