no video

[crswaney]

During my zoom meeting yesterday, the video did not work.  Only my picture was available.  In the bottom left corner, the video indicator had a red slash through it.  So I clicked on the up arrow, and I saw that the camera on my pc was selected....as there are no other cameras.  But when I clicked it, I got a little box in the upper right hand that told me to select another camera.  Again, there are no other cameras. Can someone help me with this?

[Frank_TB]

Hello,

Often Zoom cannot use a camera if another application is using the camera.

Close any programs that might be using the camera, reboot the computer and try again.

Regards

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