cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

new user accept invite but not showing up as user

ckenney1
Newcomer
Newcomer

I invited someone to be a licensed user on Zoom; he accepted the invite but is not showing up as a user on my account.  Does it take a while for a user to show up?

 

1 REPLY 1

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hi, @ckenney1 

Is it shown in the pending tab of user management in the admin menu?

If so, it is waiting for the user activation process.

Please have the person you invited process the activation from the email he received.

Ohkawa_0-1664704247445.png

Ohkawa_1-1664704449313.png