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Meeting not showing

sarahbobs
Newcomer
Newcomer

A meeting that I have created in Google Calendar is not showing under Meetings (Upcoming) in the web portal: 

https://us06web.zoom.us/meeting#/upcoming

 

I connected my Google calendar and it does show on the desktop app under Calendar, but I don't have access there to edit the settings (I want to transfer hosting). 

 

Please advise how I can find this meeting and transfer hosting! I have tried removing the Zoom meeting and adding it again in the calendar invite, but that hasn't worked.  

 

1 ACCEPTED SOLUTION

junO-
Community Champion | Employee
Community Champion | Employee

Hi Sarahbobs,

The problem you're encountering is a known limitation with calendar integration syncing between Google Calendar and Zoom's web portal. While your meeting appears correctly in the Zoom desktop app under the Calendar section, meetings created directly through Google Calendar integration don't always sync properly with the web portal's meeting management interface.

Recommended Solution
To resolve this issue and enable host transfer capabilities, please follow these steps:

1. Create a New Meeting in Zoom Web Portal
- Log into your Zoom web portal at zoom.us
- Navigate to "Meetings" and click "Schedule a Meeting"
- Set up your meeting with the same details as your Google Calendar event
- Assign the desired host during the scheduling process

2. Update Your Google Calendar
- Edit your existing Google Calendar event
- Remove the old Zoom meeting link
- Add the new Zoom meeting link from the meeting you just created
- Save the calendar event

3. Verify the Setup
- Check that the meeting now appears in your Zoom web portal under "Upcoming Meetings"
- Confirm you can access all editing options, including host transfer

Meetings scheduled directly in Zoom have full functionality and proper sync with the web portal, ensuring you have complete control over meeting settings and host management.

You can also try this
If you prefer to keep using Google Calendar integration, you may need to wait for Zoom's ongoing improvements to calendar syncing, though direct scheduling remains the most reliable method for full meeting management.

Sorry for any trouble this might cause. If you’re still having issues after trying these steps, just let me know and I’ll help you out!

Thanks,
J

View solution in original post

3 REPLIES 3

junO-
Community Champion | Employee
Community Champion | Employee

Hi Sarahbobs,

The problem you're encountering is a known limitation with calendar integration syncing between Google Calendar and Zoom's web portal. While your meeting appears correctly in the Zoom desktop app under the Calendar section, meetings created directly through Google Calendar integration don't always sync properly with the web portal's meeting management interface.

Recommended Solution
To resolve this issue and enable host transfer capabilities, please follow these steps:

1. Create a New Meeting in Zoom Web Portal
- Log into your Zoom web portal at zoom.us
- Navigate to "Meetings" and click "Schedule a Meeting"
- Set up your meeting with the same details as your Google Calendar event
- Assign the desired host during the scheduling process

2. Update Your Google Calendar
- Edit your existing Google Calendar event
- Remove the old Zoom meeting link
- Add the new Zoom meeting link from the meeting you just created
- Save the calendar event

3. Verify the Setup
- Check that the meeting now appears in your Zoom web portal under "Upcoming Meetings"
- Confirm you can access all editing options, including host transfer

Meetings scheduled directly in Zoom have full functionality and proper sync with the web portal, ensuring you have complete control over meeting settings and host management.

You can also try this
If you prefer to keep using Google Calendar integration, you may need to wait for Zoom's ongoing improvements to calendar syncing, though direct scheduling remains the most reliable method for full meeting management.

Sorry for any trouble this might cause. If you’re still having issues after trying these steps, just let me know and I’ll help you out!

Thanks,
J

Thanks for the response! 

Please tell me what happened with the calendar integration with ical and how to work around this.  I do not use google calendar

This is frustrating. Meeting not showing up.  No idea if it is being sent to the invitee.  

Thank you