need to enable Custom Live Streaming Service for Facebook, it says locked by admin!

[lightfrequency]

I have a problem, I'm trying to set up live-streaming to my Facebook group, and I see that in my Zoom account the option Custom LIVe Streaming Service is unchecked, but I cannot tick the box because it says it's locked by Admin,

does anyone know how I can make myself the admin, I am the owner of the Zoom account

thanks 

Eliana 

[MGSR · Accepted solution]

Hello @lightfrequency 

Welcome to the Zoom Community! We're glad to have you here.

You can check out this article on how to enable the Live Streaming Service and the prerequisites. 

Let us know if you need further assistance. 

[MGSR]

Hi @lightfrequency!

Did you see the previous response?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @lightfrequency!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!