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my video screen is black

Judith308
Newcomer
Newcomer

‎2023-05-02 07:07 AM

my video screen is black and the camara light is on, i can see the other person in zoom but they cannot see me

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1 REPLY 1

APB
Newcomer
Newcomer

‎2023-05-05 07:54 AM

I have the same issue. This has started since the last ZOOM upgrade . I tested my video with GOOGLE Meet and had no problem. This tells me that my camera works properly and that this is most probably a ZOOM issue. Does anyone else in the community have this issue and is ther a solution?

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