my video not working

[Rahul_07]

During a video conference the light of my camera stays ON but there is no video. I checked the app camera and it is working, but not in a zoom conference. Can anybody help me?

[JimmyWick]

Restart your computer. If your screen still freezes or Zoom still crashes after a restart, check if the camera works in a Mac app, such as Photo Booth or Facetime. If it works elsewhere, uninstall the Zoom client and reinstall the latest version from our Download Center.

Regards,
J Wick

[Joseph96]

Hi Rahul yes I am having a very similar problem with this but my video seems to work after maybe 20 minutes or longer, haven't been able to find a fix yet 

[willjoe]

Restart your computer. If your screen still freezes or Zoom still crashes after a restart, check if the camera works in a Mac app, such as Photo Booth or Facetime. If it works elsewhere, uninstall the Zoom client and reinstall the latest version from our Download Center.

Regards,

Will