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Account Disabled

EdiLie05
Newcomer
Newcomer

Hi!

I was wondering can I retrieve my account back after it was disabled? I need my personal account back to held some meetings with my colleagues 😞 I've uninstalled and installed it back, but it keep stating "Account is disabled. Please contact Support. (1,003)."

Thanks!

2 REPLIES 2

Bort
Zoom Employee
Zoom Employee

A 1003 error is only something an account admin or Zoom Support can help address. 
Please reach out to Zoom Support for help with resolving this: https://support.zoom.us/hc/en-us/requests/new

willjoe
Explorer
Explorer

If you have tried to enter an incorrect password too many times, your Zoom account will be temporarily locked. To unlock your account successfully, go to Zoom.us/signin >> click on "Forgot Password" >> Enter your registered Email ID. Hope this helps!