cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

multiple host access to recordings?

ksbag1
Explorer
Explorer

I'm part of a small organization with two Zoom licenses that we've cross-connected so either can be the "alternate host" for the other. During our meetings we record the sessions (works fine). Is there a way for the "alternate host" to be able to view the recording without needing the primary host to explicitly release the recording and password information to them?

1 ACCEPTED SOLUTION

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @ksbag1, if you're both Account Admins you can check the Recording Management https://zoom.us/recording/management as it displays Topics, Hosts, etc., of the meetings recorded by users on the Account.

 

Check out more info here  👈

 

Hope this helps! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @ksbag1, if you're both Account Admins you can check the Recording Management https://zoom.us/recording/management as it displays Topics, Hosts, etc., of the meetings recorded by users on the Account.

 

Check out more info here  👈

 

Hope this helps! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Awesome! Thank you so much! That was my problem. One of the accounts was a Member; I elevated to admin and everything works perfectly.

Thx again!