microphone and camera issue, i can't enable my camera and microphone in a zoom meeting

[Ludny]

what should i do to get access with?

[Rupert]

What results do you get with a test meeting at https://zoom.us/test ?

[az4]

no video

[RFS696]

Not a  thing. This sucks. please help.

[BeaItalia]

no video

[joartis]

I connected audio AND camera through the test. Thank you. I assume (cannot predict) it will now work on a Zoom meeting.

[az4]

are you there ?

[LaLa22]

I had this on PC. I uninstalled the camera app, restarted the laptop and everything started working fine again

[RichardOgg]

Zoom has worked fine for over a year.

Earlier this week Zoom would not launch but Task Manager showed 8-9 already running. I finally had to uninstall and re-install to resolve that.

Then Zoom would use the mic on my camera but could not find the camera. Needed Windows updates anyway so I did that and rebooted.

Now Zoom cannot find the mic or camera - and the /test didn't work any better. Paid subscription that I can't even use. Is the Community the only support for paid subscriptions?

[RichardOgg]

Disconnecting and reconnecting my Logitech camera resolved my issue. (No idea what caused the issue.)