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low video qaulity

topruwais39
Newcomer
Newcomer

‎2022-02-12 08:11 PM

Dear Zoom Support, 

 

Kindly activate 720p quality of our video which we are using for our  online church service. We are having poor quality video despite of having good internet bandwidth. 

 

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1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-02-17 12:39 PM

Hi @topruwais39, and welcome to the community! Meetings in 720p-quality video are only available to Pro account users or higher, and only for meetings with a maximum of 2 participants. For more information, please check out this article from our knowledge base: https://support.zoom.us/hc/en-us/articles/115002595343-Improving-poor-video-quality

 

Hope this helps! 


Bri
Zoom Community Team
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