cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

low video qaulity

topruwais39
Newcomer
Newcomer

‎2022-02-12 08:11 PM

Dear Zoom Support, 

 

Kindly activate 720p quality of our video which we are using for our  online church service. We are having poor quality video despite of having good internet bandwidth. 

 

0 Likes
1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-02-17 12:39 PM

Hi @topruwais39, and welcome to the community! Meetings in 720p-quality video are only available to Pro account users or higher, and only for meetings with a maximum of 2 participants. For more information, please check out this article from our knowledge base: https://support.zoom.us/hc/en-us/articles/115002595343-Improving-poor-video-quality

 

Hope this helps! 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes