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leaked passwords

DrJo
Newcomer
Newcomer

My Zoom is breaking during meetings, just stopping (regardless of whether I'm the guest or host).

Then, when I log back in, it posts my password on screen as my ID name instead of my ID name. 

 

It's happened during each of the last 3 meetings, and it's concerning because it's a clear leak of a password. 

It's also failing to allow any shares after you have done one (and stopped it), even when the host permits it.

Even the host can't sort it out. 

Have I broken Zoom? 

I tried to contact Zoom to talk about it, but they prefer that this all be public, I see. 

3 REPLIES 3

DrJo
Newcomer
Newcomer

it just did it again. I DO NOT like my password being posted on screen for everyone to see! Does anyone have any idea on how this happened and how it can be fixed? 

 

Bort
Zoom Employee
Zoom Employee

I've never heard of or seen such a situation. Did you grab a screenshot? 

I would mainly recommend uninstalling the Zoom app, restarting your computer, then reinstalling from here: zoom.us/support/download

I wish I had got a screenshot, but then everybody in the whole community would have my password! Seriously, I can't change them fast enough ATM. Will try the dump and reload trick, thanks Bort.