cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

incorrect password

Gariba
Newcomer
Newcomer

every time someone tries to log into my meeting, it keeps saying incorrect password. I tried everything to fix it, but it's not working. can anyone help me, please ?

 

4 REPLIES 4

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Gariba! Are you still receiving this error message? I noticed you haven't received a response, so I wanted to check in with you. 

 

Zoom Moderator 

CA


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

Hi, I'm experiencing the same issue, 12 meetings now and in every meeting I get 3-4 participants that experience this. I tried telling them to install the app, to launch the meeting in different browsers, using incognito mode, using the same credentials as those used when registering.

Thank you

Zoom knows about this problem but is ignoring it. It's a serious problem that is affecting thousands of Zoom classrooms, not to mention meetings. This is the cause of many of my teachers opting to use Google Meet and Teams instead of Zoom. Originally we had Zoom as a requirement, but have had to give in to Google Meet and Teams because of this. Zoom is losing a lot of supporters because of this and I don't understand why it's not getting fixed. It has been over a year already.

I have this issue also, some can attend meetings no problem others have password incorrect issues. Whether they type or copy past this it does not work. Can some one please provide the solution to this?