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image and sound appear staggered? Help

CDCoach
Newcomer
Newcomer

I have an iMac Retina 5k. In zoom meetings it often happens that the image and sound appear staggered with a delay of approx. 2 seconds. So first the sound and the picture follow with a time delay. I can't work like this, does anyone know a solution to this problem and where does it come from?

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