i cant record face and powerpoint simultaneously on zoom basic

[81124]

i cant record face and powerpoint simultaneously on zoom basic

[Ray_Harwood]

Howdy, @81124 -

Take a look at this Zoom Support article for information on what can be recorded with a basic/free account.

The options you're looking for are only available for Cloud Recording, which requires a paid account at Pro level or above as mentioned in the prerequisites here, and have to be specified in the user's Recording Settings as mentioned here.