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i cant record face and powerpoint simultaneously on zoom basic

81124
Newcomer
Newcomer

‎2022-04-15 10:30 AM

i cant record face and powerpoint simultaneously on zoom basic

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1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-04-16 11:41 AM

Howdy, @81124 -

 

Take a look at this Zoom Support article for information on what can be recorded with a basic/free account.

 

The options you're looking for are only available for Cloud Recording, which requires a paid account at Pro level or above as mentioned in the prerequisites here, and have to be specified in the user's Recording Settings as mentioned here.


Ray -- check out the GoodClix website or the Z-SPAN website.
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