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getting signed out

wegotthis
Newcomer
Newcomer

‎2022-03-03 07:42 AM

I have a zoom account I share with a group.  Several times now, I am in the middle of a meeting and I get a popup window that says "another computer signed in to your account and you were signed out."  It ends my meeting.  Is there a setting that can be turned on or off to allow the person who is currently hosting a meeting to stay signed in?

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J-Zoom-ATL
Zoom Employee
Zoom Employee

‎2022-03-03 07:47 AM

@wegotthis It is strongly recommended to not share a single Zoom user account as it is against Zoom's Terms of service. 

There is not a way to prevent the above workflow from happening. 

If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.

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